Conditions d’utilisation
OVERVIEW
Welcome to Range Ratz! The terms "we", "us" and "our" refer to Range Ratz (ABN: 15 176 388 937). Range Ratz operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Range Ratz is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy at https://www.rangeratz.com/policies/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ from how they appear on your screen due to your device type and settings.
We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to depictions in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Range Ratz reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Range Ratz confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Range Ratz may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy at https://www.rangeratz.com/policies/refund-policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. All prices are in Australian Dollars (AUD). Unless otherwise stated, posted prices do not include taxes, shipping, or handling charges.
We may offer promotions from time to time that are governed by separate terms and conditions. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that the payment information you provide is true, correct and complete, and that you are authorised to use the nominated payment method.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, product reviews, video and audio, are owned by Range Ratz, its affiliates or licensors and are protected by Australian and international intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
Range Ratz's names, logos, product and service names, designs and slogans are trademarks of Range Ratz. You must not use such trademarks without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties of any kind. We shall have no liability arising from your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you leave our Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your use of third-party websites, products or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Range Ratz is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Range Ratz. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Range Ratz. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Range Ratz.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy at https://www.rangeratz.com/policies/privacy-policy. By using the Services, you acknowledge that you have read our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and distribute such feedback for any purpose, including to operate and improve our Services.
You represent and warrant that you own or have all necessary rights to any feedback you submit, and that your feedback will not violate any third-party rights or these Terms.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any Australian federal, state or territory laws or regulations, to infringe intellectual property rights, to harass or harm any person, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
You also agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect personal information of others, or interfere with the security features of the Services. We reserve the right to suspend or terminate your account at any time if you violate any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Privacy Policy will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY RANGE RATZ, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY AUSTRALIAN CONSUMER LAW, WE EXCLUDE ALL IMPLIED WARRANTIES. NOTHING IN THESE TERMS EXCLUDES, RESTRICTS OR MODIFIES ANY RIGHTS YOU MAY HAVE UNDER THE AUSTRALIAN CONSUMER LAW.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, RANGE RATZ, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES. NOTHING IN THESE TERMS LIMITS ANY RIGHTS YOU MAY HAVE UNDER THE AUSTRALIAN CONSUMER LAW THAT CANNOT BE EXCLUDED.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Range Ratz, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and Range Ratz and govern your use of the Services, superseding any prior agreements between you and us.
SECTION 20 - ASSIGNMENT
You may not transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer or assign these Terms and our rights and obligations without your consent.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Queensland, Australia. You and Range Ratz consent to the exclusive jurisdiction of the courts of Queensland, Australia for any disputes arising under these Terms.
SECTION 22 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Range Ratz support@rangeratz.com ABN: 15 176 388 937 Mount Warren Park, Queensland, Australia